Q:Are you a trading company or factory?
A:We are factory. We manufacture products ourself.
Q:How do I know you quality?
A:High solution detailed photos and free sample will be able to verify our quality.
Q:I am a home owner and i need small quanlity, what do I do?
A:Pls check with our sales team if it’s in stock or if we have distributor locally.
Q:Can I get a door to door service? Or can I get the tiles delivered to my door?
A:Yes,we offer delivery to your door service, which makes your work easy.
Q:Can I get a sample fist? And how does it charge?
A:Yes,free sample is available with freight collect or prepaid.
Q:What if the tiles are broken during transition?
A:All our products are insuranced, our after sales will sort our the reasons and will sure you’ll be properly compensated.
Q:What’s the benefit for long term importers or distributors?
A:For those regular customers,we offer incredible discount, sample free shipping ,free sample for custom design, custom packaging and QC as per custom requirements.
|About Us||1)More than 33300 square meter stone factory|
|2)More than 5000 big projects adopt newstar over world|
|3)More than 300 colors can be choosed|
|4)More than 100 countries adopt X&C stone|
|5)More than 50 professional sales staff 24 hours service|
|Our Service||1)Every details will be confirmed for you before production to avoid any mistake|
|2)Right quarry and factories will be selected for your orders to reduce the cost|
|3)Our experienced QC will follow up the whole order to ensure the quality|
4)Our sales persons will update you the order and shipping statue till you get the products smoothly
|5)Our QC will check products pc by pc before packing|
|6)Timely delivery: We alaways send out products within agreed time|
|7)We make sure to replace or refund any wrong or broken piece that caused by our part.|
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